In the 4th Quarter of 2006, Rice Hospice reached the 99 Percentile ranking, nationally, for patient satisfaction. Rice Hospice was compared to 106 other facilities nation-wide by the Press Ganey survey tool. In other words, Rice Hospice scored higher than 99% of other hospice programs on criteria ranging from staff skills, pain control, friendliness of staff and ease of scheduling services.

This distinction sets Rice Hospice apart as a leader in excellent care. And coming from hospice patients and their families, this is a great honor, indeed!

Rice Hospice has been offering comprehensive hospice care focused on easing the physical, emotional and spiritual pain that often accompanies a terminal illness. The dedicated staff of 30 full and part time employees and over 225 trained volunteers provided care to 480 patients in 2007.

Rice Hospice provides end-of-life care, comfort, and compassion, affirming the sacred value and dignity of life for those we serve.

Quality Improvement studies done by Rice Hospice in the 3rd and 4th quarters of 2007 found that 100% of the patients who were experiencing pain upon admission to our program had their pain brought to a comfortable level within 48 hours.

Ninety-six percent (96%) of the family surveys returned during the 4th quarter of 2007 said they would recommend the services of Rice Hospice to others. One hundred percent (100%) of the family surveys returned in the 4th quarter of 2007 reported the overall quality of care provided by Rice Hospice as good or very good.

Rice Hospice has more than 225 volunteers that served our program in various capacities. In 2007, 14,314 hours were donated and 109,849 miles were driven in service to the Rice Hospice program, patients and families.

Rice Hospice was the recipient of the 2002 Blue Cross/Blue Shield Champions of Health Award, which is an award that recognizes organizations which have improved the health of their community.

“Without hospice, we would not have been able to fulfill his wish--which was to die at home. The support was great!”  D.V.

“A very good experience. I don’t know what I would have done without their professional service and personal understanding of both my dad’s needs and mine. The staff was very caring and helpful.”   W.A.

“I would unconditionally recommend hospice. I felt that all the people included with my mom’s care had not only her well being, but the family’s as well, as their priority. I live out of state and was not as involved until a couple weeks into hospice care but the hospice personnel were excellent in bringing me up to date.” M.F.

“A very good experience in such a sad moment in time. Particularly liked how the nurse respected patient and family’s need for privacy. And how staff respected the skills of the caregivers to give complete care to the patient.” T.A.